Shipping policy

Shipping Policy

Thank you for shopping with SLOWEN. We are committed to delivering your order as quickly and safely as possible.

1. Order Processing Time  
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly longer. If there is a significant delay in processing your order, we will notify you by email.

2. Shipping Time  
Estimated delivery times depend on your location:

- United States, Canada, United Kingdom: 7–12 business days  
- Europe: 7–14 business days  
- Australia & New Zealand: 8–15 business days  
- Asia: 6–12 business days  
- Other international destinations: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, local postal services, or unforeseen circumstances.

3. Shipping Fees  
Shipping costs will be calculated and displayed at checkout. Occasionally we may offer free shipping promotions.

4. Order Tracking  
Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.

5. Customs, Duties and Taxes  
For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

6. Incorrect Address  
Please ensure that your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Delayed Packages  
If your package appears to be lost or significantly delayed, please contact us and we will assist in investigating the issue with the shipping carrier.

8. Contact Us

If you have any questions regarding shipping, please contact us at:

Email: slowenliving@gmail.com